Privacy Policy

Topcraft Roofs (“we”, “us”, “our”) operates https://topcraftroofs.com. This policy explains what information we collect when you visit our site or contact us, how we use it, and the choices you have.

Information We Collect

• Information you provide — name, phone number, email address, property address, and project details submitted through our contact, quote, or inspection request forms.
• Automatically collected information — pages visited, device and browser type, approximate location, and referral source, collected via cookies and similar technologies once you consent to analytics cookies.

How We Use Your Information

• To respond to quote requests, schedule inspections, and provide roofing services.
• To send appointment confirmations and project updates by phone, email, SMS, or WhatsApp.
• To measure site performance and improve our content and services.
• To run and measure advertising campaigns, including Google Ads.

Cookies & Analytics

We use Google Analytics (GA4) to understand how visitors use our site, and Google Ads to measure and improve our advertising. These services may set cookies or use similar technologies to collect usage data. You can manage cookie preferences through the banner shown on your first visit, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, or opt out of personalized ads via Google Ads Settings.

How We Share Information

We do not sell your personal information. We share data only with service providers that help us operate the site and business — including Google (Analytics, Ads, Maps, Business Profile), our hosting provider, and messaging platforms like WhatsApp — and only as needed to provide our services, or when required by law.

Data Retention

We keep contact and project information for as long as needed to provide our services and meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.

Your Choices

• Decline analytics cookies via the cookie banner at any time.
• Request access to, correction of, or deletion of your personal information by contacting us below.
• Opt out of SMS/email communications at any time by replying “STOP” or using the unsubscribe link.

Children’s Privacy

Our services are intended for adults and are not directed to children under 13.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page, with the “Last updated” date revised accordingly.

Contact Us

Topcraft Roofs
5445 La Sierra Dr, Dallas, TX 75231
Email: contact@topcraftroofs.com
Phone: (469) 796-8979